Privacy Policy

Who we are

Rohlax Wellness (“we,” “us,” “our”) operates rohlaxwellness.com and provides 1:1 assisted stretching services in Williamsville, New York. This policy explains what information we collect through our website and how we use it.

Information we collect

Information you give us: When you submit a contact or newsletter form, we collect the details you provide — typically your name and email address, and any message you send.

Booking and payment information: Appointments and payments are handled by our booking provider, Vagaro. Any information you enter to book or pay is collected and processed by Vagaro under its own privacy policy; we do not store your payment card details.

Automatically collected information: Like most websites, we collect standard technical data such as your device type, browser, and pages viewed, using analytics cookies (see “Cookies and analytics” below).

How we use your information

We use the information we collect to respond to your inquiries, schedule and manage sessions, send updates you’ve asked for, understand how visitors use our site, and keep the site secure and working properly.

We do not sell your personal information.

Cookies and analytics

We use Google Analytics (GA4) to understand how visitors find and use our site. Google Analytics sets cookies that collect information such as pages visited and approximate location in an aggregated, non-identifying way. You can clear or block cookies in your browser settings at any time, or install Google’s opt-out browser add-on to prevent Google Analytics from collecting your data.

Third-party services

We rely on a small number of trusted providers to run the site and business: Vagaro (booking and payments), Google Analytics (site analytics), Behold (displays our public Instagram feed), and our website hosting provider. Each processes data under its own privacy terms.

Your choices

You can unsubscribe from emails at any time using the link in any message, decline analytics cookies, or ask us to access or delete the information we hold about you by emailing rohlaxwellness@gmail.com.

Children’s privacy

Our site and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we’ll revise the “last updated” date at the top of this page.

Contact us

Questions about this policy? Reach us at rohlaxwellness@gmail.com or (716) 559-2282, or write to Rohlax Wellness, 7158 Transit Road, Williamsville, NY 14221.